Well hello again! Thanks for your ‘resilience’ to get this far!

Now that you’ve got this far, you’ll be wanting to download your e-book! So, here’s the easy way.

Just click on the download button below and then once the e-book opens (it’s a .pdf, so you should find Adobe Reader will open it for you – if you don’t have it, you’ll need to download it from here first – don’t worry, you’ll come back to this page!).

Then, enjoy and feel free to contact us with any comments. We love feedback if it’s good and enjoy learning from it even more when we need to change things for the better!